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FAQ

CUSTOM ORDERS

Custom orders are available for all items. Looking for an item you don't see? Reach out!

I'm open to new creations and all sorts of custom orders!

To inquire about a custom order, please reach out!

inquire about a custom order.

 
I DON'T SEE THE SIZE OR COLOR I'M LOOKING FOR

If you see a design or item that you like, but your size or favorite color isn't listed as an option to order, please reach out! If it's possible, we'll make it happen for you! Please note that depending on the request, additional fees may apply.

 
SHIPPING & DELIVERY

Shipping costs will be determined at checkout unless stated otherwise

. Most orders will be shipped via USPS and

a tracking number will be provided to you at the time the order is completed. 

Sorry, shipping is only available within the U.S.

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RETURNS & EXCHANGES

Returns are handled on a case by case basis. 

If you are seeking to return your item because it is damaged, a replacement item will be sent to you.

If you are seeking a return for other reasons, you may ship the item back and receive a refund or the option to exchange the item for something else or another size.

Sorry, returns or exchanges wont be accepted on custom items. A damaged item is the only exception. All inquiries for a refund or exchange must be made within 5 business days of receiving your items.

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TRACKING YOUR ORDER

 A UPS or USPS tracking number will be provided to you via email when your order is completed.

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Don't see the answer to your question here? Contact me & I will personally get back to you!

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